We attended Grand central Basildon as a party of 8 for my partner’s birthday. Staff were very friendly and helpful. Service was steady and drinks were delivered reasonably. Unfortunately, the fresh cream birthday cake we had was not kept in the fridge as requested and when the cake came out the waitress informed us that the cake had slipped and half the cake has been squashed and ruined. Luckily the written made the damage hidden from the birthday boy as first it just a shame that the cake has been damaged to ruin effect.

Main was almost £15 and all you get is an average burger with a bit of lettuce in and a small cup of soggy chips! I don't mind cost as long as it's value for money! Not a great overall experience and won't be visiting again, definitely better places in Basildon.

Had an enjoyable Saturday evening meal for family members. There was a wide variety of food on the menu, it was tasty and the service was good, nice to have a pleasant waitress.

Unfortunately the food on this visit wasn't as good as on previous visits. Portion sizes were much smaller, hot dog had no flavour like previous ones eaten here, roll it was served in was dry, onions and pickles almost non existent, chips were small serving. Childs ribs and chips very disappointing, just about a dozen chips, quarter rack of ribs was just 4 ribs with very little meat on them, adult rack of ribs ok, but again not as meaty as usual , but chip portion very small again. Will think twice now before returning.

My husband and I had booked a table for 7 but turned up at 6 we like to be early! The lady at the desk, said no problem, we were shown to our table, which was in a nice location, plenty of room. Our server was a gentleman I believe his name was Rocky, what a fantastic guy, very helpful and friendly. He made you feel welcome and advised on the food. Food was great and good value, as always its the drinks that bump up the meal. Highly recommend and will be going back