Samurai Japanese Restaurant

Birthday meal on 22 May spoilt

We were celebrating our granddaughter's fifth birthday. Two of our chicken kebab meals were raw. These were replaced. The manager enquired re the new meals and l explained that my replacement chicken was tough. He offered to replace this meal. I explained that we had seven children under eight years old at the table and the delay was distressing for them and that they wanted their desserts and birthday cake. I said l would "eat round" the kebab. As we left the restaurant, l told the manager that l was expecting at least one one of the meals to be taken off the bill. He did not respond. I explained that our family have used this restaurant for over thirty years and had never previously had a bad meal. He did not speak, but grinned inanely. I asked if he was going to make a gesture of goodwill. He did not respond. I left the restaurant, distressed and upset. I would like a response from the restaurant.