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Jackson + Rye (Richmond) big_orange-star.png big_orange-star.png big_orange-star.png big_orange-star.png big_orange-star-half.png based on 178 reviews 4.2

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Jackson + Rye (Richmond) is not currently set up to take online bookings on favouritetable. Please call the restaurant directly on 0208 948 6951 to make a reservation.

location.png Address
Hotham House, 1 Heron Square, Richmond, London TW9 1EJ
0208 948 6951
cuisine.png Cuisines
American
clock.png Opening Hours
Weekdays: 8:00am to 11:30pm
Saturday: 9:00am to 11:30pm
Sunday: 9:00am to 10:00pm
price_tag.png £20 - £30
Other Jackson+Rye locations
View all Jackson+Rye locations...
Facilities
  • orange_AlFrescoDining.png Alfresco Dining
  • orange_Bar.png Bar
  • orange_PartiesWelcome.png Parties Welcome
  • orange_Vegetarian.png Vegetarian
  • orange_Wifi.png Free Wi-Fi
Customer Reviews
4.2
4.2 out of 5 4.2 out of 5 4.2 out of 5 4.2 out of 5 4.2 out of 5
based on178 reviews
Food
4 out of 5 4 out of 5 4 out of 5 4 out of 5 4 out of 5
Service
4 out of 5 4 out of 5 4 out of 5 4 out of 5 4 out of 5
Ambience
4 out of 5 4 out of 5 4 out of 5 4 out of 5 4 out of 5
Value
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Limited menu
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
by A Williamson on 31 Dec 2016
Food
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Service
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Ambience
4 out of 5 4 out of 5 4 out of 5 4 out of 5 4 out of 5
Value
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5

We went there as my mother had enjoyed the fish on a previous visit. Were told that only cod available and this was early evening before most diners had visited. Otherwise an ok experience but burgers not as good as local rivals.

Family Lunch
2 out of 5 2 out of 5 2 out of 5 2 out of 5 2 out of 5
by Peter Forsdick on 29 Dec 2016
Food
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Service
2 out of 5 2 out of 5 2 out of 5 2 out of 5 2 out of 5
Ambience
2 out of 5 2 out of 5 2 out of 5 2 out of 5 2 out of 5
Value
2 out of 5 2 out of 5 2 out of 5 2 out of 5 2 out of 5

A standard menu and no "wow" items except the pricey beer. Service was slow and functional. Disappointed to be honest, unsure why you wouldn't pay 20% less and go to Byron Burger or GBK?

Regards to staff!
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
by Anna Lishchyna on 26 Dec 2016
Food
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Service
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Ambience
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Value
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5

We have had a special occasion on 10th of December - small intimate wedding dinner. First of all i should mention that we were looking and choosing among lots of places, but the freedom of menu and in particularly approach of the staff just took our hearts away. The first time I came for a look I met the elegant manager (unfortunately don't remember his name) who from the first word was amazingly welcoming and I didn't want to look for another place. The food was amazing (steak and desserts just beyond of reality). As far as both of us working in hospitality area we know how it is important to have excellent staff who really take care of guests. On 10th we had amazing young man waiter (again bad memory for names) who took care of all 15 people and everybody felt as they have been taking care of. Not to mention fabulous bar staff and with picture over all I would definitely come here over and over and each of our anniversary will be at that restaurant. All the best to staff! Regards, Anna and Jose

When the experience was just ok
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
by Miles Gripton on 21 Dec 2016
Food
4 out of 5 4 out of 5 4 out of 5 4 out of 5 4 out of 5
Service
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Ambience
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5
Value
3 out of 5 3 out of 5 3 out of 5 3 out of 5 3 out of 5

Just had a lunch for 4. Slightly disjointed service between the various waiters with very little chat or humour. Food was a good standard as usual but the choice does seem a little limited. The Rib eye looked superb but the burger was average. Tasty but nothing special in today's marketplace. Slightly resent having to pay extra for some cheese! really? the margins are pretty good on Burgers... Desserts were good

Lovely American food with a twist
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
by Sophia P on 18 Dec 2016
Food
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Service
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Ambience
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5
Value
5 out of 5 5 out of 5 5 out of 5 5 out of 5 5 out of 5

Absolutely LOVED the food. Delicious dishes, and one of those menus you could eat everything! Great service and a nice ambience. Will go back again and again.

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Make A Free Reservation

Jackson + Rye (Richmond) is not currently set up to take online bookings on favouritetable. Please call the restaurant directly on 0208 948 6951 to make a reservation.

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