Great food and view of the lake and glass house. Good service

Had a lovely day celebrating my mum's birthday in Kew Gardens. She hasn't really done an afternoon tea before so I wanted to treat her. The place itself is stunning, some staff was very welcoming, but others looked like we were trying to fool them with our woucher. We were seated with a menu and it wasn't until the next waiter came that he knew the deal and took our menus and tea choices. After we received our afternoon tea, no one checked in with us again. Not even when they picked up the empty tray. The tea was a bit boring, sandwiches felt a bit dry like they had been waiting for us. Filling was really great though. Scones was fine but the cakes was not really what I would have expected from a place like this. Great view of the palm house, my mum loved it but having tried other afternoon teas I would have wished I had made an other choice unfortunately.

Expensive for an Average afternoon Tea. Nice setting for a one-off experience. But not a must revisit venue for the same menu.

We had excellent staff attending our table. It was a wonderful atmosphere having the backdrop of the Palm House in front of us- a spectacular view. We had asked for a window seat but did not get one which was a shame. The food was beautifully presented but it was not high quality. It was average. Some of it looked shop bought and not home made or fresh. This was disappointing.

It was OK. I felt disappointed by the choices for vegetarians, and ate a starter for my main course. The food I did have was good, but there wasn't much I could chose.