Telford’s Warehouse
Facilities
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Sunday lunch
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Not the best, most of it was overcooked but the meat was nicely done. Not a lot of it either.
Overall good day, odd issue let it down
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BB was booked for 1pm, arrived at 12.50, the place was freezing, this is no exaggeration, I have an internal heating system (peri menopause) and I was bitter cold, we were the first table in so clearly they had just opened but knowing bookings were in maybe warm the place a little more in advance. Asked for a mohito from the BB menu, no mint! Asked for a espresso martini no coffee as machine broken! This booking was in advance so why was there no preparation? Mint could have easily been sourced at a local shop, understand the coffee machine may have been broken so put an alternative option on, I asked for a porn star martini instead and was told no as not in the menu for BB. I only needed to ask once for another round of drinks after that they were very attentive so was impressed with that... The girl came and explained the process at 1am and said food will be served around 40 mins time which it was and there was ample food for 4 of us and was cooked well and well presented... The one point I'd make is if your going to employ young individuals maybe more training on talking to guests appropriately or have a more senior member of staff on shift at the same time... Our BB brunch was introduced by this young girl with " your BB time has started so I've come over because I've got to explain all this junk to yous"... I totally understand she was young and people learn over time and I just laughed it off, she meant no harm but can't help thinking it was extremely quiet in there for a Saturday compared to what it used to be and overall the BB was one of the best value for money with 2.5 hours for £40.00 maybe check on the staffs training, prepare for pre bookings and make sure everything is available and if for unforeseen circumstances (broken coffee machine) put on alternative options..
Perfect place for a birthday
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We invited 10 friends to celebrate a birthday in the coach house and we were very well looked after by Rebecca and the team. They were very communicative in the weeks leading up to it and extremely helpful throughout. The function room is so cosy and the buffet options and drinks were perfect for what we wanted. All amazing value as well. I couldn't recommend it enough!
Lost lunch
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Turned up for lunch having booked a table only to find they weren't serving lunch!!! Unapolagetic and very unprofessional.
Lovely Sunday lunch
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Very tasty, the small meal for my mum was very big! Lovely pub and very friendly staff. Good value for money Would have liked a few more dessert choices but we were too full anyway!!
Address
Canal Basin, Tower Wharf, Chester, Cheshire CH1 4EZ
Phone
01244 390 090Hours
Cuisine
British
