The EPOS integration connects Favouritetable with an Electronic Point of Sale (EPOS) system to synchronize restaurant operations. It enables reservation, table management, and order information to be shared between both systems, helping staff work more efficiently while reducing manual processes.

Objectives

• Synchronize reservation and table management data between Favouritetable and EPOS.
• Facilitate real-time updates for orders, and table statuses.
• Improve operational efficiency by minimizing manual data entry and discrepancies

Integration Scope

The integration covers the following functionalities:

• Reservation Data Sync: Automatic synchronization of reservations made in Favouritetable 
  with EPOS.
• Table Management: Real-time updates of table availability and status across both systems
  during session.
• Order Of Service: Linking orders of service in EPOS with their reservation details in 
  Favouritetable.
• Check out and spending: Submit customer bill to Favouritetable

Data Flow

• Reservation Sync: When a reservation status is changed to “SEATED” in Favouritetable
  (including walk-in), the system sends the reservation details to EPOS via the API endpoint
  which opens an order in EPOS system.
• Table Status Updates: EPOS sends table status updates e.g. Drinks taken to Favouritetable as 
  per FT API specs.
• Table Reset & Ready: EPOS sends Table completed to Favouritetable as per FT API specs.
• Tx Data: EPOS sends order transaction data to Favouritetable as per FT API specs

API Reference

The complete API reference is available in the Postman documentation:
https://documenter.getpostman.com/view/18027074/2sBY4JvhCW

 The API includes endpoints to:

• Update Booking Order of Service: Update the order of service associated with a booking.
• Mark Booking as Complete: Mark a booking as complete after the dining experience has ended and the bill has been settled.
• Submit Booking Bill: Submit the bill for a booking, including itemized bill details, subtotals, VAT, and gross totals.

EPOS API Webhook

EPOS should implement a webhook to receive booking information who is just marked seated on 
favouritetable. Payload as shown below:

{
 "BookingCode": "0000000",
 "SiteCode": "1001",
 "ProviderCode": "FT",
 "TableNo": "Table 12",
 "CustomerName": "Will Doe",
 "GuestCount": 2,
 "TableStatusCode": 4,
 "Note": [
 "Birthday celebration"
 ]
}