About the Booking Webhook API

The Booking Webhook API enables real-time integration with the Favouritetable booking system by sending automated notifications when booking events occur.

The API supports the following event types:

• New Booking: Triggered when a new booking is created.
• Booking Status Update: Triggered when the booking status changes, including Confirmed, Cancelled, Show, No Show, and Complete.

The webhook endpoint must be a REST API URL capable of receiving HTTP POST requests. All webhook requests contain a JSON payload, providing a consistent and structured format for data exchange.

Booking Webhook

New Booking and Booking Status Updates

The New Booking event webhook notifies subscribers whenever a new booking is created in the system. This ensures that integrated systems receive real-time updates about new reservations. The webhook will send a JSON payload containing all relevant booking details to the subscriber's specified REST API endpoint. 

The same webhook URL can be utilized for both new booking notifications and booking status updates. Each JSON object will include the appropriate Booking Status code, allowing subscribers to identify the type of event being communicated. 

This dual functionality simplifies webhook management and reduces integration complexity, as there is no need for separate URLs for different booking events.

{ 
  "SiteCode": 0, 
  "FirstName": null, 
  "LastName": null, 
  "Tel": null, 
  "Email": null, 
  "OptInEmail": false, 
  "OptInMobile": false, 
  "BookingRefNo": null, 
  "BookingDate": null, 
  "BookingTime": 0, 
  "GuestCount": 0, 
  "BookingStatusCode": 0 
}

{  
  "Description": "",
  "ErrorCode": 0, 
  "IsSuccess": true,
  "ResultInfo":{ }  
}  

{  
    "Description": "Unknown Error",  
    "ErrorCode": 9999,
    "IsSuccess": false  
}  

Appendix

Booking Status Code

Following are the valid Booking Status values and their description.