Fat Hippo (York)
Born in 2010 with roots in Newcastle Upon Tyne, Fat Hippo is renowned for the best burgers in the North. Recognised for their quality ingredients and quirky flavours, a decent vegan, gluten-free and kids' selection to feed all of the family. This is ‘good old fashioned, roll up your sleeves and get it all over your face’ food.
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Wonderful service and food
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I was having lunch with an old friend who I hadn't seen for a year. Both the young waiter and more experienced waitress gave us plenty of time to enjoy our lunch and were very knowledgeable about the menu and happy to discuss our food choices. A thoroughly enjoyable lunch, beautiful surroundings and excellent service - I will certainly be back. Thank you :)
Sunday lunch
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The food and service was superb, we were very happy. The only thing I would say is that the saxophonist, as great as he was, it was to loud if you were sat near him which we were and so we couldn't hear each other chatting, possibly turn volume down of ghe amp?
Poor customer service
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They didn't have our booking down as afternoon tea. Then when we were seated I reminded 2 member's of staff I was vegetarian. Afternoon tea arrived. Not vegetarian sandwiches. One member of staff went back to check. The other lady took sandwiches away saying I told them you were vegetarian. I paid the bill on leaving. But as I was going another member of staff approached me saying did you have a voucher or something. Insinuation that I had not paid. For the cost I won't be returning.
Very disappointing from start to finish !
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Despite getting a confirmation on the day - our party of 10 for afternoon tea wasn’t expected - due to a change in their booking system apparently - our fault ?? Anyway - they cobbled together some mediocre sandwiches at best and gave us a choice of dessert from the menu as they had no cakes, gave us 20% discount plus some free Prosecco - however - we still paid £20 each plus drinks for a very disappointing and far from excellent ‘meal’ which left us all still hungry and sad that our special celebration was all but ruined. The staff were very pleasant and apologetic but unfortunately that did nothing to make amends for their error ……. 10 very disappointed and disillusioned customers sadly ….
30th Birthday Afternoon Tea
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What a fantastic afternoon. Everything was perfect- had to take cake home as there was just too much to eat!