Turtle Bay (Birmingham)
Facilities
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Customer Reviews
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Loved it
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SERVICE
AMBIENCE
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Bottomless brunch totally worth the money food was amazing cocktails were great quality service was so good, fast and efficient. Our waitress Sophie was fantastic, strongly recommend to anyone
Customer is not always right
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SERVICE
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Originally ordered the snapper with mango, curry, sweet potato and rice and peas. Didnt want the fish cooked in curry, wanted the curry/sauce but separate from the fish. The waitress said this wasnt possible. So I ordered the shrimp curry, I specified I wanted it well done. It arrived around 10 mins later, I opened the lid and saw very pale light pink prawns. Advised the waiter I requested the prawns well cooked. The Manager came over and said that they were well cooked. He returned the dish to a non Carribbean chef who looked blank. I advised as I was pregnant, I could not eat undercooked food. I was told that there was no other way of cooking the food without the sauce. I asked if the prawns could be cooked seperately, I was told no. How is this Caribbean food when everything is pre cooked and ready made???? In the end of trying to reason with the patronising manager, I had nothing to eat. Surely, if you don't want undercooked food the establishment should do their best to accomodate your desires??? Evidently not at this place.
Address
81-91 John Bright Street, Birmingham, West Midlands B1 1BL
Phone
0121 643 1303Hours
Cuisine
Caribbean
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