It's all about providing the right tools at the right price...
Best of breed technology & real value for money
Available from anywhere and simple to use - all you need is an internet connection. There is no software to download and your diary is optimised for most internet browsers.
Improve service with easy to use guest cards - allowing you to provide a superior and more personalised level of service.
Because we understand that every restaurant operates differently - a strong set of bookings rules can be configured to meet your exacting requirements and fit your business model.
Our booking widget is easy to integrate onto your website, your favouritetable restaurant profile page and can be seamlessly integrated into your branded restaurant iPhone app.
Harness the power of social media... we can integrate your bookings widget to take bookings from your Facebook page, seamlessly integrated with your bookings diary.
We know that every empty seat is a loss of revenue. Our table management module optimises your table usage and turn time, based on your preferences and style of service.
Our built-in tools allow you to optimize the number of bookings you can accommodate, ensuring a manageable flow of guests whilst preserving optimum levels of service.
All email / SMS communication can be fully bespoke to reflect the way in which you wish to engage with your guests.
A comprehensive suite of analytical reports is available as standard, to help you identify trends and manage your bookings and promotional offers in a pro-active manner.
"The favouritetable online booking system is neat, tidy and easy for our restaurant staff to use. It does everything you would need an online booking system to and all at a great price. Combine this with the dedicated support service you receive and it is excellent value for money"
"Switching to favouritetable from our existing supplier was totally seamless. The service provided is amazing, with great focus on timeliness and a product constantly growing in functionality. favouritetable certainly adds tremendous value to our business and enables us to focus on our guests rather than spending time on the phone during peak periods. We now also save £1,000's each month on booking fees alone. Great value for money!"
"Favouritetable has made our dining bookings so simple, it is easy for all the staff to use, and the management controls are there for all situations. As a business owner it means I can also remotely view our bookings on any device when I am away from the business for added control and peace of mind. As it is pay as you go you are only billed in relation to bookings, fantastic. favouritetable has revolutionised our booking procedure, thank you."
"Favouritetable is an excellent online booking tool which offers us the opportunity to organise and store our reservations remotely and in one place. Our customers are also able to book online through our own website with the favouritetable functionality operating behind the scenes. The software is easy to use and if there is ever anything we are unsure of or want to change, the team at favouritetable are very quick and responsive in their support. And to top it off, it's extremely cost-effective. What more could you ask for? Great functionality, great service, great price. I would thoroughly recommend favouritetable to anyone looking for an online booking solution."
"Favouritetable are always there to answer your questions and needs. Their customer service is brilliant and they have always delivered any requests promptly. They always seem happy to help and find a way of fitting the favouritetable online bookings system around our business needs. So far we are very happy and I would recommend them to others."
"I am continually impressed by the excellent service that the favouritetable team provides. The few times I have requested support from them it has been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing a first class service. I have no problems at all recommending favouritetable. Keep up the good work and thanks for all your help so far!"
Nowadays, the internet and social media allows everyone to be a critic. Our marketing module allows you to engage with your guests in a pro-active, efficient and timely manner.
With an unlimited number of flags, notes, filters and full bookings history, the marketing modules helps you understand your guests' preferences, to deliver a superior and more personalised service.
Our powerful marketing module allows you to segment your guests to deliver targeted campaigns. With unlimited flags and filtering options. Includes open and click rates tracking.
Pro-actively create timely and targeted SMS campaigns on the fly at quiet times and let your guests know what is happening with your business.
Pro-actively monitor your web reputation with our Guests' Reviews management tool. Receive alerts when someone posts a review and engage with your guests' feedback in real time. Our reviews widget can also be integrated on your website and Facebook page.
Create offers & promotions & on the fly... and on your terms. A great tool to bolster bookings at quiet time when you need your seats filled. Seamlessly integrated with your bookings widget.
Use our easy to integrate Subscription add-on module to bolster your guests opt-in numbers - seamlessly integrated with your core guests database.
Our dedicated portfolio of on-line magazines is focused on increasing your brand awareness and providing additional footfall through promoting your restaurants via favouritetable.com, our social media, newsletters and blog.
Harness the power of social media with our complimentary marketing package - we love to make some noise about our restaurant partners and always strive to increase awareness about your brand.
Our restaurant listing focuses on providing all the information our visitors need, in order to make an informed decision and book their next table. This includes reviews, bookings, menus, map, offers and a complete profile of your restaurant.
Our branded iPhone Apps are fully integrated with your diary. It's like having your business in your guests' pockets!
Each app is carefully crafted to reflect your brand and corporate identity. It is all about your restaurant and how you want to engage with your guests.
The app allows your guests to view a full profile of your restaurant, book a table, cancel or modify an existing reservation, contact you, post reviews, access map for direction, browse your menus and view your latest news & offers.
Engage with your guests with push notifications... create on the fly offers, promote new dishes and easily share your news.
At favouritetable, we believe in making technology simple, resilient and highly scalable, whilst providing real added value and exemplary customer service to our restaurant partners.
favouritetable.com provides a dedicated restaurant listing to help people decide what to eat, where to eat and how to get there. From the affordable pub or bistro to the finest Michelin starred restaurant in your area, we strive to provide our visitors with all the information they may require to make an informed restaurant selection – with profiles, menus, maps, reviews, ratings and contacts details and of course, the ability to make a free reservation from our restaurant listing, your website, your Facebook page and our range of restaurant specific apps.Why chose favouritetable as your online bookings partner?
Attracting new diners and adapting to the constant changes in how you connect with existing and potential new guests via your website, third party websites, mobile apps and social media can be expensive, very time consuming and at times, overwhelming. At favouritetable, we focus on providing restaurant operators with the right tools and infrastructure to achieve just that. And whilst we will never compromise on best of breed software solutions, product quality and second to none customer service, one of our key focus remains on providing real value for money, whether you are a large restaurant group or a single site operator.Real added value
The favouritetable team works extremely hard on your behalf, in order to create as much awareness as possible about your brand and increase footfall. In addition to facilitating on-line bookings, we also strive to bring new business through your door, on a daily basis. We set you up with a complementary profile on our restaurant listing, which includes a dedicated profile, menus, current promotions, maps, photographs and the ability to make free online reservations…
favouritetable.com averages over 240,000 visitors per month with more than 1.3 million pages viewed (source: Googles Analytics). Our focus is to continually strive to find ways of adding value to both diners and restaurant operators.
The perfect solution that ticks all the boxes - great functionality & amazing value for money
Includes all the benefits of DIARY LITE plus table management module
Includes all features of DIARY PRO plus marketing module
If you are interested in substantially lowering your current monthly booking costs
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Absolutely. It is your data and your guests. Our system provides you with easy export tools so that you can take a copy of this data whenever you want to.
There is absolutely no problem for us to import your existing data into favouritetable. You can also manually add records directly into the database. In most cases there will be no issue for us to import your existing data into favouritetable. Depending on the complexity and the work involved there may be a small supplementary charge for this service.
Certainly, we will work with you closely to ensure the transition is seamless. And we do not have any objection with our restaurant partners working with multiple online bookings providers. For us, it is all about providing your business with added value.
Yes – this way you can track where your customers are dining across your restaurants, segment your marketing accordingly to your guests' preferred restaurants and it also gives you the ability to be able to cross sell between restaurants should you want to.
favouritetable's architecture supports both independent restaurants and multi-site operators, so bookings can be taken for several restaurants across different sites with no problem.
All web bookings are FREE with favouritetable, from our restaurant listing, your website, blog, Facebook page, iPhone app as well as telephone bookings. We don't take any commission for any bookings.....and why should we, they're your bookings and your guests.
The favouritetable diary is iPad compatible and will run on an iPad or alternate android tablet without any problems.
The favouritetable diary fully supports sending email and text confirmations to guests.. You can specify a number of templates that can be automatically sent based on the type of message i.e. booking confirmation, booking reminder, booking cancellation, change of booking details or thank you email. Notifications can be sent by email or SMS to both your guests and the restaurant. All emails are free. SMS occur a per SMS charge.
The favouritetable table management tool is easy to use and visually appealing, allowing for as much or as little rules to be applied, based on your exacting business requirements.
Over the last few years we have developed the most friendly and easy to use interface which our restaurant partners pick up very quickly. Whether computer literate or not you'll have no issues switching to favouritetable and our support team are on-hand to make this transition as smooth as can be. Each system is tailor made to your very own business requirements, which means that you can have as little or as much functionality as you need. To make it even easier, we take care of configuration, changes, etc. So all you need to do is open your diary, block dates / time and everything else is done as part of our service, so that you can focus entirely on your business and your guests.
Absolutely not. We started our business because we felt that the online bookings market needed a shake up and more transparency. The small monthly fee we agree with you is all you will pay – regardless of the number of bookings you take. In addition, we are delighted to be able to say that none of our restaurant partners have seen any price increase since they joined us.
Yes. Simply send us an email to firstname.lastname@example.org to let which plan you would like to downgrade to. We pro-rata downgrades for partial months.
Yes. Simply send us an email to email@example.com to let us know which plan you would like to upgrade to. We pro-rata upgrades for partial months.
Your billing cycle is started from the day you sign up. We bill all our restaurant partners on the last day of each month. This means if you sign up on the 15th of the month then you will be billed pro-rata to the end of the month for that first month.
We cancel your account at the end of your current billing cycle (last day of the month). We do not offer a pro-rata refund. Example to illustrate: You confirm your intent to cancel on the 15th of the month. You will have access to your online diary until the end of your billing cycle which is the last day of that month.
You can contact us by telephone on 020 7190 9585 or by email to firstname.lastname@example.org for any queries.